Living in this fast-moving healthcare industry, every pharmacy is pushed to navigate its way through the daily demands of efficiency, patient safety, and regulation compliance.
What gives you a win for the challenges? A Pharmacy Management System (PMS) that provides efficiency for everyone with utmost accuracy.
NZCares Pharmacy Management System is a completely new-age solution that revolutionizes the way pharmacies manage inventory, prescriptions, and billing among others.
In this post, we will be discussing 11 essential PMS features and the advanced capabilities of NZCares that give pharmacies a true leg up.
Why Pharmacies Need Digital Transformation
As medication management becomes more intricate and regulators are demanding more, along with increasing patient expectations there needs to be a rule of seven for digital transformation; not optional but mandatory.
A good PMS of today takes care to deliver medication to the right patient at the right time and at the same time helps with industry-standard compliance.
Digital tools simplify processes, efficiency, and last but not least most importantly take patient care and make things safer.
What a PMS Does
We all have our own chores, and if you’ve ever had to manage a pharmacy it involves never having time for “daily” getting everything automated from inventory to medication handling and billing.
Reduced reliance on human error and better productivity represent some of the ways a PMS helps pharmacies reduce time, save money, and deliver patients with accurate safer care.
For Pharmacies that want to succeed in today’s meaty healthcare universe a holistic PMS is mandatory.
How NZCares Transforms Pharmacy Management
NZCares is a full-featured solution for hospital management and is designed to unite pharmacy functionality with them from the comfort of hospitals and clinics to oncology specialties elsewhere.
NZCares provides a holistic approach to managing the pharmacy processes by focusing on both care and efficiencies with compliance.
Here are the main features of NZCares Pharmacy Management System that make it into a cut-throat competitive Healthcare industry today.
1. Inventory & Stock Management
For pharmacies avoiding costly blunders like waste medication, or expired stock, inventory control plays an important role. Poor inventory management not only means lost profit but also delays patient care (medicines may not be available exactly when required).
Essential Features:
- Automated Stock Tracking: Monitoring of stock levels in real-time with alerts for low inventory and soon-to-be expiry.
- Batch Tracking: To make sure that medications are dispensed in the right order saves you the risk of any errors.
The intelligent inventory management system of NZCares relies on AI-enabled demand forecasting to predict what products are selling low based on the historical data, the trends in demand and patient needs.
Real-time monitoring enables the pharmacies to reduce wastage through automated reminders when stock levels go towards empty, as no order is ever placed. It guarantees that pharmacies can ensure a steady stream to have supply and effectively rotate stock, avoiding dispensing expired medication.
2. E-Prescription Handling
Paper-based prescriptions can be prone to human error and misinterpretation and even forged. Which could have a disastrous impact on a patient’s safety.
Essential Features:
- No Trouble in E-Prescription: Pharmacists can rapidly and properly handle electronic prescriptions.
- Automatic Dosage Verification: Built-in alerts to remind you each time dispensed dosage must be appropriate and potential drug interactions are reported for pharmacist scalpings.
NZCares works across multiple hospital Electronic Health Records (EHR) and is integrated into other IT systems used in healthcare to support an e-prescription process that is consolidated.
The integration guarantees real-time medication processing and concurrent verification for dosage errors and drug-drug interactions.
Combining the prescriber in the pharmacy directly with pharmacy Prescribing minimizes the possibility of misinterpretation and promotes augmented patient safety.
3. Compliance & Regulatory Management
Pharmacies need to be held accountable to HIPAA, FDA, and GDPR among many other data protection laws that prevent these men from becoming reality at a financial cost. It is possible to keep up with the changes in pharmacy regulations.
Essential Features:
- Compliant Compliance Tracking: Automated compliance tracking of a jurisdiction’s laws and regulations works with Custom Reports.
- Barcode Support for Controlled Substances: Enables drugs to be properly tracked, stored, and dispensed.
NZCares makes compliance easier through automated tracking of requirements, and regular audit logs NZCares provides barcode scanning for controlled substances giving accurate documentation on each transaction.
NZCares gives pharmacies the peace of mind to trust their workflow remains fully compliant with healthcare regulations and lessens chances of violation which then cascades to safer medication handling.
4. Role-Based User Access & Security
Unsecured access to sensitive pharmacy data or medications can lead to data breaches, frauds, or the like. Maintaining that only certain authorized people can view and edit pharmacy data swings patient safety.
Essential Features:
- Multi-Level Access Control: To access different levels of computable for Pharmacists and Pharmacy assistants & Administrators (i.e. multi-level access control)
- Audit Trails: A record of every transaction made in the system to be accountable and verifiable of all other transactions.
The role-based access of NZCares prevents unauthorized personnel from accessing sensitive data or the ability to dispense medications.
The audit trail feature records every activity in the system, therefore showing total openness and accountability. It minimizes the chance of unauthorized access and ensures a safe operating space for patients as well.
5. Real-Time Sales & Financial Analytics
They have to be very vigilant in their sales and cash flow to be profitable pharmacists. Real-time analytics makes it hard to see trends or even small problems.
Essential Features:
- Revenue Tracking: Product is broken down by revenue from state-to-state limited or time period.
- Fraud Detection: Delivers transaction patterns that may be fraudulent.
NZCares provides quick sales insights and financial analytics in real-time through their reporting dashboard. Pharmacy owners can leverage exact revenue and transaction tracking, to make informed pricing, sales strategy, and product choice decisions.
Further, the fraud detection system warns pharmacies about the odd transaction and their system can catch up with possible financial discrepancies.
6. Integrated Billing & Insurance Processing
Billing manually is really a lot of work and can cause claim rejections or delays due to manual errors.
Essential Features:
- One-Click Invoicing and Claim Submission: Enables pharmacies to generate an invoice in just a click and claim insurance with one touch — Streamlines the billing process.
- Multi-Mode Payment Processing: Does payment through digital & traditional payment channels like Cash/Credit/Debit(card), digital wallets, and insurance claims.
NZCares streamlines the billing process by automating invoicing and insurance claim submissions. This reduces the time spent on administrative tasks and minimizes errors.
By integrating with insurance providers, the system ensures that claims are submitted correctly and processed quickly, leading to faster reimbursement and improved cash flow for pharmacies.
7. Multi-Location Pharmacy Management
For pharmacy chains with multiple locations, it’s essential to have centralized control over inventory, sales, and reporting across branches.
Essential Features:
- Centralized Inventory Tracking: Real-time visibility into stock levels across all locations.
- Inter-Store Medicine Transfers: Ability to transfer stock between branches to meet patient needs.
NZCares’ multi-location management module offers centralized inventory tracking across multiple branches.
This feature ensures that pharmacies with multiple locations can share stock and information seamlessly, facilitating better stock management and operational efficiency. It also allows pharmacy chains to track performance across locations, ensuring consistent service quality.
8. Expiry & Recall Tracking
Dispensing expired medications can not only harm patients but can also result in legal consequences for pharmacies. Ensuring that expired medications are swiftly removed from stock is critical for patient safety.
Essential Features:
- Automated Expiry Alerts: Notifications when medications are nearing their expiration date.
- Recall Tracking: Tracks medications that have been recalled and ensures they are removed from shelves immediately.
NZCares proactively alert pharmacy staff when stock is nearing expiration or if a medication has been recalled. This feature helps pharmacies ensure that expired or dangerous products are not dispensed, preventing patient harm and protecting the pharmacy from legal issues.
9. Customer Relationship Management (CRM)
Providing personalized customer service can significantly improve patient loyalty and engagement, which are key to long-term business success.
Essential Features:
- Medication Reminders & Refill Alerts: Automated notifications for patients to refill prescriptions on time.
- Loyalty Programs & Discounts: Personalized promotions and discounts to encourage customer retention.
NZCares’ CRM capabilities allow pharmacies to manage customer relationships more effectively. By automating medication reminders and refill alerts, pharmacies can ensure that patients never run out of essential medications.
The system also supports loyalty programs and targeted discounts, fostering customer retention and satisfaction.
10. Telepharmacy & Home Delivery Support
As patients demand a simpler experience with home healthcare services, pharmacies are being forced to allow telepharmacy consultations and home health delivery.
Essential Features:
- Online Prescription Processing & Video Consultations: Prescription processing and prescription refill over video consultations: Patients will consult virtually with pharmacists, and meds will be processed online.
- Home Delivery Tracking: Patients can track the delivery of their meds to their doorsteps.
NZCares has a telepharmacy that allows pharmacies to offer online consultations and prescription dispensing via mail order for members of the public who are unable to go to pharmacists in person.
Adding in-home pharmacy service drives services for the under-served, especially if the patient comes from homebound or cannot make it in person but makes access easier and more convenient.
11. Seamless Integration with Healthcare Systems
The siloing of data from the standalone pharmacy systems can result in inefficiencies and risks of poor patient care. Other healthcare systems need to be integrated in the treatment plan
Essential Features:
- Direct Integration with EHRs and Labs: In Direct Real-Time Data TransferPharmacies with EHR and Labs
- Medication History Updates: As patient medication in the same device token changes are updated to enable continuity of care.
NZCares connects pharmacies with hospitals, labs, and insurance providers via EHRs that allow for smooth integration.
This brings pharmacies current to their patients’ medication histories thus making them better medi heal compared to before and supporting patient safety, and continuity of care.
Conclusion
The Pharmacy is evolving and digital transformation is the only way to stay a relevant game of chess. A good Pharmacy Management System will ensure efficiency, and cost reduction and enhance patient safety by ensuring the accuracy of prescribing.
Pharmacy Operations with smarter safer features through AI and easy integration is what NZCares provides You – from e-prescriptions and real-time inventory to automated billing, NZCares is the answer for modern-day pharmacies.
Ready to improve your pharmacy operations?
Find out how NZCares can improve and simplify your processes, which lead to better patient care, today!